Microcroft IT Support
Mending broken Windows and rotten Apples
computer repairs
and all things attached
On Site
we come to you
ON LINE
support over the internet
drop and collect
you drop we fix you collect
About Us
Microcroft is a computer support and repair company based in and around the Loch Lomond & Trossachs National Park, covering north Glasgow, western Stirlingshire and southern Perthshire. Started in 2005 by Graham Flett, with the aim to provide friendly jargon-free support to small to medium sized businesses and home users, Microcroft has grown by word-of-mouth recommendations for great service and fair pricing. Graham is an experienced computer engineer, coming from the commercial sector in Glasgow where he worked as an IT manager, dealing with a 500 seat network and advanced telephony systems. "Originally coming from a rural background, I saw a gap in the market for IT support in some of the more far flung areas, where the big city companies didn't provide a competitive service. There are more people working from home and starting their own businesses in the rural areas of the country, and since broadband, don't have to be in the main centres to compete. These are the people I primarily support, but as it turns out, there seems to be no shortage of folk getting in to a jam with their computers!" "Working in the sticks you have to be willing and able to troubleshoot all types of problems. I've found myself naturally expanding my range of expertise to include things like mobile phones, websites, smart TVs and satellite systems on top of the usual computers, laptops, screen repairs and networking. It all adds to the diversity of the job, which keeps it interesting, and of course keeps me busy!"
Our Services
We offer a wide range of services to help you out with all things computer related... If anything goes wrong with your computer (Mac or PC), or anything attached to it, we can help. • Computer not starting or taking too long? • Broadband down or just slow? • Website needing updated? • Broken your laptop screen? • ... or just general assistance
Virus and Security
System cleanup and security checks to make sure you're safe to go online for shopping and banking
data protection
Help with backup procedures and data recovery for lost files
Upgrades
Hardware and software updates for increased performance and less wait time
Repairs
Broken screen or power jack socket, power supplies, printers or tablets?
Stay Safe Online
Whether browsing Facebook or using your on-line banking app, make sure you stay safe. Help and advice available
Read MoreData Protection
Protect your business or personal information including Cyber Resilience planning
Read MoreData Saftey
How to backup. Where to backup. How often to backup. Where to store your backups...? So many options!
Read MoreLatest News
Happy New Year 2018!
🕛 Many thanks for all of your continued support in 2017, and may 2018 be an even better year than last! 🕛 🍻 🥂 🎊 🎻 From all at the Croft! Find out more and get regular updates on Facebook or Twitter
Holiday Opening Times
Festive Opening Times *Week commencing 25th of December 2017* Mon 25 – closed Tues 26 – closed Wed 27 – closed Thurs 28 – 10-2pm Fri 29 – 10-2pm *Week commencing 1st of January 2018* closed all week *Week commencing 8th of January 2018* Mon 8 – 12-2pm Tues 9 […]
Online Banking
I was listening to the news this morning regarding high street banks closing branches, and the topic of conversation came up about online banking and it’s usefulness. Article on bank closures I was with RBS until they shut down branches in Callendar and Drymen, and now use online banking more […]
Phone Scams on the Rise Again
Just to let you know there has been an increase in phone scams since the hacking story hit the news. Opportunistic scammers are using this to suggest your computer has been hacked, and you should pay them to sort it out. Again, please do not let these people on to […]
Stop Your Computer Getting Hacked
There has been a lot of press in the last few days about computer systems being hacked by the MyCry Virus, which has affected the NHS and other organisations. I thought it would be a good idea to go over the best practices to avoid getting your system hacked by […]
IP Configuration Error
Windows 10 computers in recent days have been affected by an IP Configuration error which shows a yellow triangle over your network icon in the task bar. There have been a lot of people left with no internet connection , but following this fix seems to get them up-and-running again. […]
Upgrading Your Hard Disk Drive
Having had quite a few Hard Disk Drives in for repair recently, I thought I should write an article on replacing your current drive with a Solid State Drive (SSD). There are some advantages and disadvantages which I’ll go in to in a moment, but the basic difference is the […]
Windows 10 Autoupdate Fix
As I wrote back in November Windows have decided to upgrade systems still on Windows 7 or 8 automatically. I personally think this is a step too far, especially when some people have incurred a charge from the broadband provider for going over their data limit, or if in a […]
Broadband Speeds
The following poll/questionnaire is to gather some information on your broadband speed. You can test your speed using this site: www.speedtest.net and note the download speed. Speeds may vary at different times of day, so you could try various tests and get a mean speed. I’ve added extra options at […]
Broadband Renewal
I’ve recently gone through the rigmarole of renewing my Broadband contract, and much like your electricity or gas services, it pays to shop around. I’ve been with the same business broadband and phone supplier for over 10 years, and although they don’t reward customer loyalty as such, they will if […]